Understanding how users interact with your AI chatbot is key to improving its performance and managing costs. This workflow automates the entire process, acting as a real-time conversation logger that captures every detail of every chat. Here’s a step-by-step look at how it works:

1. Instant Chat Trigger: The workflow begins the moment a new message is sent to your chatbot.
2. Logs User Input: The first step is to immediately record the user’s message, including the timestamp, conversation ID, and the message content itself. It also uses a custom code node to provide a rough estimate of the token usage for the input, helping you monitor API costs from the user’s side. This data is then appended to a Google Sheet.
3. AI-Powered Response: The user’s input is passed to an AI agent, which leverages the Google Gemini Chat Model and a memory node to generate an intelligent and context-aware response.
4. Logs AI Output: Once the AI’s response is generated, a second logging step records its message to the same Google Sheet. This ensures you have a complete, time-stamped history of the full conversation. It also calculates the estimated token usage for the AI’s output.
5. Complete Data Record: You get a clean, organized spreadsheet with a full record of every chat exchange. This data can be used for deep analysis of conversation patterns, frequent user queries, and AI performance over time.

Key Benefits

• Gain Valuable Insights: Use the logged data to understand user behavior, identify common questions, and pinpoint areas where your chatbot can be improved.
• Monitor Performance & Quality: Easily review chat transcripts to assess the quality of AI responses and ensure they are meeting your standards.
• Track & Manage Costs: The unique token estimation feature gives you a clear picture of your AI service costs, helping you stay on budget and optimize your usage.
• Create a Searchable Database: Turn your conversations into a searchable, accessible database that can be leveraged for future training or data analysis.

Who Should Use This Template?

This template is a must-have for anyone who has deployed or is building an AI chatbot and needs a straightforward way to monitor its performance. It’s perfect for:

• Developers: To debug, test, and improve their chatbot’s logic and responses.
• Product Managers: To analyze user engagement and gather data for feature planning.
• Business Owners: To track the ROI of their chatbot and ensure it’s providing value to customers.

What’s Included in the Download

The downloadable .json file contains a ready-to-use n8n workflow. Simply import it into your n8n instance and connect your Google Sheets and AI credentials to get started.

Need Help?

We understand that setting up AI and data logging can be complex. If you require any assistance with the configuration or customization of this template, please feel free to reach out to our support team for help.